An Auction and Marketplace for Shipping and Cargo Containers

Privacy Policy

This document outlines the ContainerAuction, Ltd group of companies ("we," "us," "our," or the "Company") Privacy Policy for visitors to our Websites (the "Website"), as well as our customers and former customers.

The Company has a strong commitment to providing information tailored to your individual wants and needs, while providing excellent service to all of our visitors and customers, including respecting their concerns about privacy. Accordingly, the Website is compliant with the Online Privacy Alliance (OPA) guidelines. We understand that you may have questions about whether and how this Website collects and uses information. This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. If after reviewing this Statement, should you have any questions or privacy concerns please send an email to Privacy@ContainerAuction.com or send a letter to:

ContainerAuction, Inc
1603 Capitol Avenue, Suite 314
Cheyenne, Wyoming 82001
USA

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services or services of our affiliates, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide any information by choosing not to use a particular service or feature.

A Special Note About Children

Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may NOT use this Site, even if in conjunction with or under the supervision of your parents or guardians.

1. Information Collection and Use

The Website does not collect personally identifying information from your computer when you browse this Website and request pages from our servers. This means that, unless you specifically and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information. Information is collected through the completion of on-line forms, such as names, addresses, telephone numbers, email addresses, user names, passwords, or other personal information.

We do collect aggregate information such as pages visited, which is necessary for us to be sure that our Website functions correctly. Under some circumstances we may require some additional financial information, such as, but not limited to: bank account number, routing number, and any other information that may be deemed necessary. We use your financial information, including credit card information to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services.

If you choose to make an offer, buy or sell on the Site, we collect information about your offer, buying and selling behavior. That information can and will be used by our affiliates and business partners.

If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as, but not limited to a billing address, a credit card number and a credit card expiration date and tracking information from checks or money orders.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

2. Cookies

This Website uses cookie technology. Cookies are encrypted strings of text that a Web Website stores on a user's computer. This Website requires the use of a cookie to keep information you enter on multiple pages together. Some cookies are session cookies that expire when you close your browser. We also use persistent cookies to measure usage of various pages on our Website and to help us make our information more pertinent to your needs and easy for you to access. These persistent cookies are our cookies and will remain on your computer unless deleted by you. We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this); although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Website.

3. Messages

Given that an e-mail message is sent through a number of computers over which ContainerAuction.com has no control you need to be aware that any message you send to us or we send to you may not be secure, any data contained therein may be intercepted by or otherwise become available to a third party and we cannot guarantee the timescales within which we shall receive your messages or you shall receive our messages. We do not in any way control the information or materials ("Information") contained in e-mail messages from other users. However, we reserve the right (which we may exercise at any time, at our sole discretion and without notice) to delete, move or edit such information. In sending such Information, you waive any moral or other rights you may have in or to it.

4. Law Enforcement

Given that an e-mail message is sent through a number of computers over which ContainerAuction.com has no control you need to be aware that any message you send to us or we send to you may not be secure, any data contained therein may be intercepted by or otherwise become available to a third party and we cannot guarantee the timescales within which we shall receive your messages or you shall receive our messages. We do not in any way control the information or materials ("Information") contained in e-mail messages from other users. However, we reserve the right (which we may exercise at any time, at our sole discretion and without notice) to delete, move or edit such information. In sending such Information, you waive any moral or other rights you may have in or to it.

If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

5. Password Control

You are responsible for all actions taken with your User ID and password, including fees charged to your account. Therefore we do not recommend that you disclose your ContainerAuction.com password to any third parties. If you choose to share your User ID and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in next Section. NOTE: WE WILL NOT COMMUNICATE YOUR PERSONAL INFORMATION OVER THE PHONE TO ANYONE OTHER THAN YOU WITHOUT YOUR WRITTEN SIGNED AND NOTARIZED REQUEST/PERMISSION TO DO SO. Please make sure that if you want anyone to access/use your account that individual obtains your written, signed and notarized permission and we have that document in our possession. Otherwise, we will not provide any information to that individual.

6. Accessing, Reviewing, and Changing your Personal Details and Information

We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your user Id, email address, contact information, financial information, shipping information and user preferences by going the preferences and setup section under your account. You must promptly update your personal information if it changes or is inaccurate. Once posted, you may not be able to change or remove any public postings made on the Site including our chat rooms or other message areas or the feedback area.
REMEMBER: All of the refunds will go out to the address that you indicate on your account!

Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases.

We will retain in our files some personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information would be completely removed from our databases in response to your requests.

7. Notification of Changes

In the future, we may need to change the privacy statement for the Website. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we may share it with anyone. This statement was last updated February 1, 2011.

8. Contact Information

Should you have any questions about this Privacy Policy, or if you otherwise need to contact the Company regarding your personally identifiable information, contact the Company by sending an e-mail. Please provide the Company with your name, mailing address, telephone number and e-mail address so the Company can service you more quickly. Please send an e-mail to: Privacy@ContainerAuction.com.