Contacting the Seller: Asking questions about a container listed for sale

The easiest way to learn about a container listing before you make an offer or purchase the listing is to contact the seller directly. While many listings contain all of the relevant information that you'll need to make an informed decision, there are always questions that are unique to each specific buyer. On the ContainerAuction.com site our goal is to provide an intuitive experience that puts all of the important information and links right where you'd expect them to be, and contacting a seller regarding their container listings is no exception to the rule.

The first step in contacting a seller is setting up an account. Once this is completed and you've found a container listing that you're interested in, find the grey "Seller Profile" box on the right side of every listing. Near the bottom of this box is a blue "Contact" button. Click here and your message center will open. You'll then be able to send your inquiry directly to the seller. They'll be instantly be notified and reply when they're able.

When the seller replies you'll receive an email from ContainerAuction.com requesting that you log into the site and check your messages. To do this you'll need to log into the site, click on "My Account" and the Messages link located on the left menu. On the Messages page you'll be able to read and manage all of your messages.

If you have any questions regarding a specific listing it's always easiest to contact the seller directly. ContainerAuction.com staff may be able help you answer your question, but in many cases they'll contact the seller to confirm any specific details regarding the shipping containers. If you need help on how to contact a seller feel free to contact anyone at ContainerAuction.com and we'll be glad to help.